Human Services

The Human Services Department is the designated public Community Action Agency for Winnebago and Boone Counties. Community Action Agencies exist to break the cycle of generational poverty and to mitigate the immediate affects of poverty on individuals, families and neighborhoods.
MISSION STATEMENT
"We are the Community Action Agency serving Boone and Winnebago
Counties, Engaging All Citizens In Building Stronger Communities"
As a Community Action Agency, the Human Services Department provides services to individuals, families and neighborhoods in Rockford as well as in greater Winnebago and Boone Counties. This is accomplished by addressing systemic, community and individual factors. Key strategies include provision of direct services, partnering, collaborations and advocacy. Services are administered under two Divisions with input from a Community Action Board and the Head Start Policy Council.
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Community & Neighborhood Programs including Community Health & Prevention, Housing Programs, Community Action Programs (LIHEAP, emergency assistance), and Weatherization.
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Head Start including Early Head Start services for children prenatal to age three years old and their families, and services for children age three to five years old and their families.
612 North Church Street, Rockford, IL 61103
(815) 987-5782
Fax: (815) 987-5762
TTY: (815) 987-5520
E-mail: Human Services Department