"Our A.C.T.I.O.N. Values are..."

Accountability to ourselves and each other, across departments and across the community;

Customer Focused on achieving results for the businesses and residents that make up our community;

Team Driven with respect and support for each other;

Innovative and Open to ideas and communication within and across departments and across the community;

Never Give Up! Our people will be resilient and commit to solving problems and providing solutions for our people.

Together these values will lead to A.C.T.I.O.N. With these core values to guide us, we will improve customer service by working with management and labor to invest in better strategies and better tools for taking and tracking customer service requests. We will learn from those requests to better manage our resources.