Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Fire - Rockford 911 Division
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Fire - Rockford 911 Division
Many of the hearing impaired have a TDD (Telecommunications Device for the Deaf) connected to their telephone. When dialing 911, TDD users should hit the space bar on their keyboard once to signal the call. The 911 Telecommunicator will have the ability to communicate with the caller by engaging the TDD/Keyboard.
For non-emergencies, TDD callers should dial 815-966-2900
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Fire - Rockford 911 Division
The 911 Center uses the "Language Line", a service that provides a translator for non-English speaking callers. The translator will remain on the line throughout the call to relay information between the caller and the 911 Telecommunicator.